Telecaller
Dr Expert Formulation Private Limited
Telecaller
Dr Expert Formulation Private Limited
Noida Extension, Noida
₹20,000 - ₹25,000 monthly
Fixed
₹20000 - ₹25000
Earning Potential
₹25,000
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
45 applicants
Benefits include: Mobile Allowance, Laptop
Job Description
Job Title:Calling Executive – Customer Support & Payment Recovery
Location: NoidaDepartment: Customer Support / Accounts RecoveryIndustry: Cosmetics & E-commerceJob PurposeTo handle customer calling, order confirmation, payment follow-up, and support for FIDORE’s haircare and cosmetic products across Amazon, Flipkart, website & distributors.
- Key ResponsibilitiesOutbound CallingCOD order confirmation
- Delivery & payment follow-ups
- Distributor and salon recovery calls
- Repeat order & upselling
- Inbound SupportOrder status & courier tracking
- Product usage & complaint handling
- Replacement, refund & escalation
- Back Office WorkUpdate call notes in CRM
- WhatsApp follow-up
- Excel & MIS reporting
- Payment & order confirmation logs
Skills Required✔ Good Hindi & basic English
✔ Convincing & negotiation skills
✔ Customer handling
✔ Basic Excel & WhatsApp
✔ Comfortable with targets
Job role
Work location
DR expert formulation pvt ltd. Floor No.: GROUND FLOOR Building No./Flat No.: PLOT NO. G-56 Road/Street: SECTOR-6 City/Town/Village: Noida District: Gautambuddha Nagar State: Uttar Pradesh pin code 201301 Noida Extension, Noida
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Blended process, Domestic BPO, Voice Process
English level
Basic English
Gender
Any gender
About company
Name
Dr Expert Formulation Private Limited
Address
DR expert formulation pvt ltd. Floor No.: GROUND FLOOR Building No./Flat No.: PLOT NO. G-56 Road/Street: SECTOR-6 City/Town/Village: Noida District: Gautambuddha Nagar State: Uttar Pradesh pin code 201301 Noida Extension, Noida
Job posted by Dr Expert Formulation Private Limited
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