Telecaller Outbound
Gobabygo Cabs Private Limited
Telecaller Outbound
Gobabygo Cabs Private Limited
Sector 62, Noida
₹12,000 - ₹25,000 monthly*
Fixed
₹12000 - ₹20000
Average Incentives*
₹5,000
Earning Potential
₹25,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
5 applicants
Job Description
Key Responsibilities:·
· Handle customer calls in a professional manner
· Understand customer needs, provide accurate information, and resolve queries promptly.
· Assist customers with the KYC (Know Your Customer) process, including document collection and verification support.
· Maintain detailed and accurate records of customer interactions.
· Follow communication scripts, guidelines, and policies.
· Escalate complex issues to senior team members when required.
· Achieve daily/weekly performance targets such as call handling, resolution time, and customer satisfaction.
· Ensure high levels of customer satisfaction and a positive customer experience.
Required Skills & Qualifications:·
· Experience in customer service, call center, or telecalling will be an advantage.
· Good communication skills
· Strong listening skills mainly towards customers
· Basic understanding of KYC documentation and compliance processes.
· Ability to handle customer issues calmly and professionally.
· Good organizational and time management skills.
· Proficiency in MS Office and basic computer operations.
· Ability to work in a fast-paced environment.
Job role
Work location
Corenthum Tower, Unnamed Road, Block A, Industrial Area, Sector 62, Noida, Uttar Pradesh, India
Department
Sales & BD
Role / Category
Telesales
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
12th Pass
English level
Basic English
Age limit
18 - 99 years
Gender
Female
About company
Name
Gobabygo Cabs Private Limited
Address
Corenthum Tower, Unnamed Road, Block A, Industrial Area, Sector 62, Noida, Uttar Pradesh, India
Job posted by Gobabygo Cabs Private Limited
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