Telecalling Assistant

JOB DESCRIPTION-

A Telecalling Assistant primarily handles inbound and outbound calls to engage with customers or potential clients.

Key Responsibilities:

• * Answering incoming calls and making outbound calls to engage with customers. 
• * Explaining product or service features and benefits to customers. 
• * Addressing customer inquiries, resolving issues, and building rapport. 
• * Maintaining accurate records of all customer interactions and updating databases. 
• * Following up with leads and potential customers to nurture relationships.