Telecalling Executive

🧾 Role Overview

A Telecalling Executive interacts with potential or existing customers via phone calls to inform them about products/services, answer queries, generate sales, or provide customer support.

🎯 Key Responsibilities

• Make outbound calls to potential customers to promote products or services
• Handle inbound calls and respond to customer inquiries
• Explain product features, benefits, and pricing clearly
• Generate leads and sales opportunities
• Maintain and update customer databases (CRM systems)
• Follow up with customers to ensure satisfaction or close sales
• Handle customer complaints or objections professionally
• Meet daily/weekly/monthly targets
• Keep records of calls and sales activities