Telecalling Executive

Telecalling Executive (In-House Calling – TruckMitr)

Location: Suite No-G05, Plot No- C-104, Block-C, Sector-65, Noida – 201301

Job Type: Full-Time In Office

Salary: ₹15,000 – ₹18,000 per month + Incentives

Industry: Logistics / Trucking Technology

Experience Level: 0–3 years (Freshers with excellent communication skills are welcome)

🚛 About TruckMitrTruckMitr Corporate Services Pvt. Ltd. is India’s first digital ecosystem for the trucking industry. Our platform connects truck drivers, transporters, and logistics providers by offering job matchmaking, driver verification, digital onboarding, training, and other innovative solutions. We are on a mission to uplift the truck driving community and revolutionize India’s logistics sector with technology.

• 🎯 Key Responsibilities
• Outbound & Inbound Calling: Make welcome calls to newly onboarded drivers and transporters within 48 hours of registration.
• Profile Completion Assistance: Guide users to complete their profiles on the TruckMitr app.
• Subscription Sales: Explain the app’s premium features and encourage users to subscribe.
• Driver Verification Support: Help drivers understand the importance of profile verification and assist with the process.
• Job Matchmaking Support: Coordinate between transporters and drivers to facilitate successful hiring.
• Data Handling: Accurately update call status, remarks, and outcomes in the CRM.
• Objection Handling: Resolve user queries and explain the benefits of using the TruckMitr platform.
• Customer Retention: Follow up with non-converted users to maximize subscriptions and engagement.
• Feedback Collection: Capture user feedback to help improve the platform and services.

• ✅ RequirementsExcellent verbal communication skills in Hindi (Basic English is an advantage).
• Ability to convince & handle objections confidently over the phone.
• Basic knowledge of using smartphones, apps, and simple computer tools (training will be provided).
• Previous telecalling/customer service/sales experience is a plus but not mandatory.
• High energy, self-motivated, and willing to work in a fast-paced startup environment.
• Comfortable with targets & performance-based incentives.

• 💡 What We Offer
• Fixed Salary + Attractive Incentives 💸
• Opportunity to be part of a fast-scaling startup disrupting the Indian trucking industry.
• Professional growth with training, coaching & career development.
• Friendly and collaborative work culture. 🤝✨
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• 📌 Work Schedule:6 days working (Monday–Saturday)
• Timings: 9:30 AM – 6:30 PM (may vary slightly based on calling requirements)