Telesales Executive

·       Making outbound calls to potential customers or clients to explain products or services.

·       Identifying and qualifying leads to generate sales opportunities.

·       Providing information and answering questions about products or services.

·       Engaging with customers or clients to build rapport and maintain relationships.

·       Reaching daily or weekly targets for number of calls made or sales generated.

·       Recording customer details, inquiries, and feedback accurately.

·       Following up on leads and closing sales.

·       Handling objections or concerns raised by customers and resolving them effectively.

·       Updating customer databases and maintaining accurate records of calls made and results.

·       Collaborating with sales team members or supervisors to achieve departmental goals.

·       Participating in training sessions to enhance product knowledge and sales skills.

·       Keeping up-to-date with industry trends and competitive offerings.

·       Adhering to company policies and guidelines while making calls.

·       Maintaining a polite and professional telephone manner at all times.

·       Providing excellent customer service and ensuring customer satisfaction.