Telesales Executive

Job Title: Telesales Executive – IT Sales

Job Summary -

We are looking for a motivated and results-driven Telesales Executive to promote and sell IT products and services over the phone. The candidate will be responsible for generating leads, closing sales, and maintaining strong customer relationships.

• Key ResponsibilitiesMake outbound calls to potential clients to promote IT products/services (software, hardware, SaaS, cloud solutions, etc.)
• Handle inbound sales inquiries and convert them into business opportunities
• Understand customer needs and recommend suitable IT solutions
• Generate and qualify leads through cold calling, emails, and follow-ups
• Achieve monthly/quarterly sales targets
• Maintain and update customer databases (CRM systems)
• Coordinate with technical teams for demos or solution discussions
• Prepare and share proposals, quotations, and sales reports
• Build long-term relationships with clients for repeat business
• Required Skills & QualificationsBachelor’s degree in Business, Marketing, IT, or related field
• 1–3 years of experience in telesales, preferably in IT or technology sales
• Strong communication and persuasion skills
• Basic understanding of IT products/services (software, networking, cloud, etc.)
• Ability to handle objections and close deals
• Familiarity with CRM tools and MS Office
• Target-driven with a positive attitude
• Preferred SkillsExperience in B2B IT sales
• Knowledge of SaaS or enterprise software solutions
• Strong negotiation and presentation skills
• Key Performance Indicators (KPIs)Number of calls made per day
• Lead conversion rate
• Revenue generated
• Customer retention rate
• Work EnvironmentOffice-based / Remote / Hybrid (depending on company)
• Fixed salary + incentives/commission