Job Summary:We are looking for a motivated and results-driven Telecaller to join our team. The telecaller will be responsible for making outbound calls to potential customers, handling inbound inquiries, explaining products/services, and generating leads or closing sales. The ideal candidate should have excellent communication skills, a pleasant telephone manner, and the ability to handle rejection professionally.

• Key Responsibilities:
• Make outbound calls to potential customers to promote products/services.
• Answer incoming calls and respond to customer inquiries.
• Generate leads and follow up on prospects via phone or email.
• Maintain a database of customer information and update call records.
• Explain products/services clearly and address any questions or concerns.
• Schedule appointments or demos for the sales team (if applicable).
• Achieve daily/weekly/monthly call and conversion targets.
• Provide feedback to the team for continuous improvement.
• Handle customer complaints professionally and escalate as needed.