Telesales Executive

Job Summary:

We are seeking a motivated and results-driven Telesales Executive to join our sales team. The role involves making outbound calls to potential customers to promote products or services, generate sales, and build customer relationships. The ideal candidate should have excellent communication skills, a persuasive personality, and the ability to meet sales targets.

Key Responsibilities:

Make outbound calls to potential or existing customers.

Promote and explain products or services over the phone.

Understand customer needs and provide appropriate solutions.

Achieve daily, weekly, and monthly sales targets.

Follow up on leads and maintain a customer database (CRM).

Handle customer questions, objections, or concerns professionally.

Close sales and guide customers through the purchase process.

Maintain accurate records of calls and sales activities.

Collaborate with the sales team and provide feedback on customer trends.

Stay updated on product knowledge and industry developments.

Requirements:

High school diploma or equivalent; a degree is an advantage.

Previous telesales or telemarketing experience preferred.

Strong communication and interpersonal skills.

Ability to work under pressure and meet targets.

Good listening and problem-solving abilities.

Basic computer skills and familiarity with CRM systems.

Positive attitude and a strong desire to succeed in sales.

Preferred Qualifications:

Fluency in [insert languages, e.g., English, Hindi, Tamil].

Experience in [industry, e.g., insurance, education, real estate, telecom].

Ability to work in flexible shifts or weekends if required.