Tender Executive

Job Type: Full-Time

Experience Required: Minimum 2–4 years (GEM-specific experience mandatory)

Job Description:

We are looking for a skilled and experienced GEM Portal Expert who has comprehensive knowledge

and mastery of the Government e-Marketplace (GeM) platform. The ideal candidate must have

hands-on experience working for businesses or organizations that sell products under the Q2 and Q3

Category, specifically IT equipment and office automation products.

Key Responsibilities:

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Manage end-to-end operations on the GEM portal, including product listings, bidding, order

processing, invoicing, and payment tracking.

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Ensure accurate and optimized listing of products in the Q2 Category (IT & Office

Automation), complying with all GEM guidelines.

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Monitor tenders and bids relevant to the business’s product portfolio and submit competitive,

compliant bids.

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Handle buyer communications, including responding to queries, negotiation requests, and

order clarifications.

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Stay updated with all GEM policies, procurement norms, and system updates.

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Coordinate with internal departments (sales, logistics, finance) to ensure smooth fulfillment

of GEM orders.

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Manage documentation for GEM, such as catalog uploads, OEM authorizations, compliance

certificates, and performance reports.

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Resolve issues or disputes arising on the GEM portal, including delivery delays, payments, or

technical rejections.

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Generate reports and MIS data related to GEM transactions and performance.

Key Requirements:

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Expertise in GEM Portal: Must have in-depth operational knowledge of all features of the

GeM portal, including cataloging, bid submission, and order lifecycle.

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Category-Specific Experience: Must have directly handled GEM work for IT equipment and

office automation products listed under the Q2 Category.

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Experience: Minimum 2–4 years of dedicated experience working with GEM for a registered

seller entity.

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Detail-Oriented: Precision in compliance, documentation, and bid submission.●

Communication & Coordination: Strong interpersonal and coordination skills to handle

buyers, suppliers, and internal teams.

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Tech-Savvy: Comfortable working with online portals, MS Excel, and digital documentation.

Preferred Qualifications:

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Bachelor’s degree or diploma in Business, Commerce, IT, or a related field.

Knowledge of government procurement policies and public sector tendering procedures.

Experience in dealing with government departments or PSUs is a strong plus