Senior Associate



Not disclosed

Work from Office

Full Time

Min. 1 Years

Job Details

Job Description

Vice President, Record to Report COE Leader

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Vice President, Record to Report COE Leader!

In this role, you are responsible for Record to Report COE Operations & drive digital transformation initiatives for Consumer and Healthcare portfolio. The role reports to COO (Chief Operating Officer). COE leader will be responsible for all aspects of COE including people, process, client in all phases of cycle from pre-sales, sales, solution, transition, transformation, and operation.


· Lead service delivery and drive operational excellence by modernizing operation and delivering seamless service experience for our client.

· Responsible for defining and execution of Digital Transformation roadmap through benchmarks, driving standardization, simplification, and digital agenda across portfolio.

· Lead the implementation of strategic initiatives and programs within the portfolio, continuous engagement with partners and experts in the industry group to identify latest solutions and bring the best ideas and solution for adoption and execution.

· Drive growth mindset with teams and support front end teams for new business generation and client proposals and discussions.

· Actively engage with clients to understand requirements and expectations to deliver innovative industry-leading solutions in Record to Report

· Bring in thought leadership and technology perspectives including Generative AI, Machine learning, Block Chain, Cognitive Computing, Natural Language Processing, process mining solutions etc. to drive digital transformation agenda and deliver value for our clients.

· This role will require the incumbent to be very ambitious, consultative, and well-networked with multiple functional teams in the organization. You will be encouraged to be passionate about the industry’s realities and pain points and know how to seek these using technology, domain, and process expertise.

· Interact with senior-level leadership from Sales, Global Operations leaders, Solutioning teams, and functional teams to drive the common agenda.

Qualifications we seek in you!

Minimum Qualifications / Skills

· Chartered Accountant or CPA with relevant years of relevant experience in the related industry and role.

· Proven track record of driving technology led transformation programs in Record to Report service line.

Preferred Qualifications/ Skills

· Experience of leading large geographically spread teams (3000+), including cross functional (operations, transformation, digital etc.)

· Strong communication and storytelling ability with dominant executive presence.

· Passion for building great client advocacy and loyalty and creating win-win relationships.

· Growth mindset coupled with deep passion for driving AI first agenda.

· Great people leader- Passion to build champion teams and lead by example.

· Strong ability to collaborate and network seamlessly across teams both within Genpact as well as across client organization.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at and on LinkedIn , X , YouTube , and Facebook .

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job role

Work location



Finance & Accounting

Role / Category


Employment type

Full Time


Day Shift

Job requirements


Min. 1 year

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