Zonal Manager - Internal Control and Quality

Zonal Manager - Internal Control and Quality - MFB - Noida - Sector 51 - MM

• Leading Internal Control and Quality team for North Zone
• Execute audits at branches and region as per schedule of the Audit Plan Drawn up at Regions by the Head Credit
• Responsible for checking process adherence across regions for microfinance branches by conducting structured and periodic investigation of respective allocated region
• Follow up for implementation of audit finding as per Operation policy, Rules & Regulations
• Timely and qualitative execution of internal audit assignments as per approved monthly and quarterly audit plans.
• Gathering field intelligence and customer insight from a team of quality assurance executives (3-4 for the region).
• Act as quality custodian across regions as allocated your respective , by deep diving various reports, analytics and suggest corrective action to the business team
• Ensure 100% quality compliance against the observations highlighted by quality team in a timebound manner.
• Take disciplinary action against deviant behavior or deliberate attempt of process lapses.
• Checking and ensuring branch level compliances from administrative and statutory point of view.
• Anchor monthly quality review at regional level. This would involve summing up the root cause and promise to pay analysis. Also guide the business team to take proper overdue follow up.
• Coordinate with corporate office to support the business function on issues related to reports, TAT, grievances and execution of projects
• Managing Credit function for micro enterprise loans

Conduct market research as on when needed for a specific purpose

Key Skills

• Well versed with  understanding of credit underwriting & score card.
• Understand critical attributes of legal and governance requirements,

Good acumen of technology and automation

Qualification: CA / MBA Finance