SENIOR RELATIONSHIP OFFICER

A Job Specification 1 Company Name : Muthoot Fincorp Limited 2 Position / Designation : Relationship Officer – Secured & Unsecured Lending Business 3 Grade : 4 Employment Type : All Employment Type 5 Reporting to – Designation & Grade : Business Manager – Secured & Unsecured Lending Business 6 No. of Reportees, Designation & Grade : Individual Role 7 Main Tasks & Areas of Responsibility : • To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) • Work in the Area assigned by the Branch Business Manager and generate leads • Cold Calling to the potential customer base to generate business • Daily Sales Calls as per the Plan submitted to BBM • To find, nurture and develop excellent relationship with the Referral Partners / Connectors • To Activate Referral Partners for new business • To give doorstep service to customers – at their residence or office. • To learn the Organisation’s policies, and source files as per the policy. • To Act as the Eyes & Ears of the Organisation while working in the Market for new opportunities, information and sharing them to Branch Business Manager • To Support the Customers in terms of end -to- end loan processing. • To act as the Bridge between Customers and the Branch • To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. • To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. • To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. • Retain existing live loan customers. 8 Skills and Exposure : • A result oriented individual with Positive Mental Attitude with Integrity, willing to put hardwork. • Atleast 2 years’ experience in working in Retail Assets especially Home Loans and Loan Against Property business. Exposure to Affordable segment preferred. • Excellent interpersonal and verbal communication skills • Be a Go – Getter.

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9 Special Requirements (If any) : Working knowledge of Affordable Home Loans / Micro LAP business exposure, preferable. 10 Job Location / State : Telangana, Andhra Pradesh, Tamil Nadu, Rajasthan, MP, Gujarath, Delhi, Karnataka , Rajasthan, Uttar Pradesh, 11 Compensation Band : As per policy 12 Entitlements : As per policy 13 Stake Holders : Should be able to manage multiple stakeholders and collaborate with Branch, State, Zonal teams B 15 Educational Qualification / Technical Certification : Any Graduation / Plus 2 with experience / Xth with Mortgage experience 16 Skill Sets : Experience in Home Loans / Mortgages Sales & distribution 17 Communication Skills : Good oral, written and presentation skills 18 Experience : 2+ years of experience in Mortgages / Home Loans Industry 19 Behavioral Competencies : Uncompromising ethical standards and discipline expected 20 Other Requirements (If any) : -