Personal Secretary

We are seeking a reliable and detail-oriented Personal Secretary to support senior management in daily administrative, coordination, and communication tasks. This role requires strong organizational skills, the ability to manage multiple priorities, and professionalism in handling internal teams and external stakeholders.

Key Responsibilities

• Executive & Administrative SupportManage daily schedules, meetings, and appointments for senior management
• Act as the first point of contact for calls, messages, and emails
• Prepare reminders, follow-ups, and task lists to ensure deadlines are met

Communication & Coordination

• Coordinate with internal departments (sales, purchase, operations, HR)
• Draft professional emails, notices, and internal communications
• Maintain confidentiality of sensitive business information

Sales & Business Support

• Assist sales team with follow-ups, documentation, and coordination
• Maintain basic sales records and update management on progress
• Support onboarding and coordination of new sales staff

CRM & Data Management

• Manage and update CRM software with leads, customers, and follow-ups
• Ensure accuracy of customer data and status tracking
• Generate periodic reports for management review

Hiring & HR Assistance

• Coordinate with hiring platforms and candidates
• Schedule interviews and maintain candidate records
• Support onboarding formalities and internal communication

Customer & Issue Handling

• Handle customer queries, complaints, or escalations politely and professionally
• Coordinate with relevant teams to ensure timely resolution
• Maintain a log of issues and resolutions for future reference+

Process Improvement & Support

• Identify workflow gaps and suggest efficiency improvements
• Support management in ad-hoc tasks and special projects
• Assist in organizing meetings, trainings, and internal reviews