Project Coordinator 

Location: MDC Sector 5, Panchkula (Work From Office)

Work Hours: 9:30 AM to 6:00 PM, Monday to Saturday

Salary: ₹30,000 to ₹40,000 per month

About Us

CashOverflow Media is a fast-growing digital marketing agency that thrives on crafting impactful strategies for brands looking to succeed in a digital-first world. We’re looking for a Project Coordinator who will act as the glue between our clients and teams, ensuring smooth communication, timely task execution, and overall client satisfaction.

No prior experience in digital marketing is required. If you’ve coordinated between clients and teams in industries like IT, customer service, or other project-driven environments, this could be the perfect opportunity for you.

Why You’ll Love This Role

• No prior experience in digital marketing is required—you’ll learn on the job.

• Work directly with CEO of the company, in a fast-paced, collaborative environment where every day brings something new.

• Be part of a growing company where your contributions make a real impact.

• Gain exposure to diverse clients and projects while honing your coordination and communication skills.

Role’s Place in the Team

• Reports To: CEO

• Collaborates With: Clients, Internal Teams (SEO, Content, Social Media), and Vendors

Key Responsibilities

1. Client Coordination

• Serve as the primary point of contact for clients, providing updates and addressing their queries with professionalism and clarity.

• Write concise, professional updates to clients via email and WhatsApp.

• Conduct regular check-ins with clients to gather feedback, share progress, and ensure their satisfaction.

2. Team Coordination

• Act as a bridge between clients and internal teams (SEO, Google Ads, content, and social media), ensuring clear communication of requirements and feedback.

• Monitor task progress and follow up with team members to ensure deliverables are completed on time.

• Update and maintain project trackers in Google Sheets for easy visibility of workflows and deadlines.

3. Professional Communication

• Communicate with clients in a polite and professional manner, delivering premium-level service akin to brands like Amex or Mercedes.

• Ensure absolute clarity in verbal and written communication, even under tight deadlines.

4. Administrative Tasks

• Use Google Workspace tools (Docs, Sheets, Drive) to manage project records, documentation, and updates.

• Identify and resolve any communication bottlenecks between teams and clients proactively.

Skills and Qualifications

Essential Skills:

1. Exceptional Verbal Communication:

• Ability to communicate with clarity and professionalism in all client interactions.

• Politeness and confidence to handle premium-level communication.

2. Strong Written Communication:

• Proficiency in drafting concise, clear emails and WhatsApp messages for clients and team members.

3. Coordination and Organization:

• Experience in managing tasks, tracking progress, and following up with stakeholders.

• Familiarity with Google Workspace tools (Sheets, Docs, Drive).

Preferred Background:

• Prior experience in coordination roles within IT, software, or similar project-driven industries.

• Familiarity with project management tools is a plus but not mandatory.

KPIs for Success

• Client Satisfaction: Consistently positive feedback on communication and responsiveness.

• Timely Task Completion: Meeting deadlines for client updates and deliverables with minimal supervision.

• Accuracy: Clear, error-free updates and documentation.

• Team Efficiency: Ensuring smooth coordination and minimal delays in project workflows.