Telecaller

As a Sales Telecaller, you will be responsible for making outbound calls to potential customers to generate sales leads, qualify prospects, and close sales deals. You will play a crucial role in achieving the company's sales targets and ensuring customer satisfaction.

• Key ResponsibilitiesOutbound Calling: Make a high volume of outbound calls to prospective customers from the provided leads list.
• Sales Generation: Promote and sell the company's products/services to potential customers.
• Customer Engagement: Engage with customers to understand their needs and requirements, and provide relevant product/service information.
• Lead Qualification: Identify and qualify sales leads to ensure they meet the company's criteria for a potential sale.
• Follow-up: Conduct follow-up calls to maintain relationships with potential and existing customers, and close sales deals.
• Database Management: Maintain accurate and updated records of all calls, leads, and sales activities in the company's CRM system.
• Target Achievement: Meet or exceed monthly and quarterly sales targets and quotas.
• Feedback Collection: Gather feedback from customers to improve the sales process and customer experience.
• Collaboration: Work closely with the sales team and other departments to ensure a seamless customer experience.
• Product Knowledge: Stay updated with the latest product/service information to effectively address customer queries and objections.