Waiter / Steward

Waiter/steward – Job Description

Location: Midtown Business Park, Peer Muchalla, Panchkula, Punjab – 134117

Overview

We are seeking a competent and professional steward to oversee front desk operations and ensure smooth, customer-focused service. The ideal candidate will provide leadership to the front office team, handle visitor interactions efficiently, and maintain a high standard of hospitality.

Key Responsibilities

• Supervise, train, and guide front office staff.
• Manage reception activities, including visitor handling and daily inquiries.
• Deliver exceptional customer service and address concerns promptly.
• Maintain office records, logs, schedules, and documentation.
• Coordinate with internal departments to support seamless operations.
• Ensure adherence to company policies, procedures, and service standards.

Key Skills

• Team Coordination
• Customer Service
• Problem-Solving
• Time Management
• Communication