Waiter / Steward

Greeting Guests

• Welcome customers politely and guide them to their tables.
• Present menus and explain daily specials.

Taking Orders

• Accurately take food and beverage orders.
• Suggest add-ons, combos, and special dishes.

Serving Food & Beverages

• Serve food and drinks in a timely and professional manner.
• Ensure correct order is delivered to the right table.

Customer Service

• Check on guests during their meal.
• Handle complaints politely and inform the manager if needed.
• Ensure guest satisfaction at all times.

Table Setup & Cleanliness

• Set up tables before service (cutlery, napkins, glasses).
• Clear tables after guests leave.
• Maintain cleanliness of dining area.

Billing & Payments

• Present bills to guests.
• Handle cash, card, and digital payments accurately.