Retail Sales Executive (Franchise Outlet)

Lenskart

Jind

₹17,000 - ₹21,000 monthly

Fixed

17000 - ₹21000

Earning Potential

21,000

Work from Office

Full Time

Min. 1 year

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

60 applicants

Job Description

Title – Retail Sales Executive

Reporting to – Store Manager

Skip Level – Areas Operations Manager

About Lenskart

With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include

prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers’ eye powers. Backed by IDG

Ventures, Unilazer Ventures and TPG Capital, Lenskart has grown its array of services exponentially.

About the Role

Sales Associate is responsible for providing the best customer experience in the stores by providing high standards of selling

services to Lenskart customers. He/she plays a pivotal role in driving the revenue achieved by the store.

Responsibilities

Area Activities expected to be performed by a Lenskart Sales Associate


Customer focus


Sales Associate is expected to greet and welcome all walk-in customers and guide them toward

the clinic, promoting the free eye check-up

He/she will be involved in stocktakes, maintaining sales floor standards, and other day-to-day

tasks to deliver the best shopping experience to the customers

He/she must possess a basic understanding of the POS system to ensure that the transactions are

processed effectively

He/she must be dedicated to customer satisfaction and must go beyond his means to resolve any

concerns that the customer has


Product recommendation


With the information received from the Optometrist and the customer, he/she will present the

customer with an optimal selection of products. This opportunity may be used to strike a

conversation and convert it into sales

He/she is expected to understand the unstated needs of the customer, ask relevant questions,

and pick the right time to pitch the recommended solutions


Achieving sales targets & SOP adherence


Retail Sales Executive is expected to achieve the assigned target for sales, eye-test conversion, and

returns. He/she must follow all assigned SOPs diligently


Post making the sale, he/she is responsible for coordinating with the customer for product pick-

up, after receiving due communication from the warehouse. He/she will verify the accuracy of


the lenses fitted before handing over the product to the customer. In case of returns, he/she is

expected to understand the reason and try to resolve the same to control the return percentage


Store upkeep & maintenance


He/she is expected to maintain Lenskart standards of hygiene in the store with respect to the

overall display, frames, instruments, and other store equipment by cleaning them regularly

He/she must ensure the security of all Lenskart equipment and ensure there is no shortage of

stock units or damage in the store


Personal attributes & competencies

Minimum qualification: Graduates preferred

Ability to build rapport and trusting relationships

Ability to understand unstated needs of the customer and offer solutions

Clear articulation and active listening skills

Ability to adapt to changing environment and openness to learn

Proactive task ownership, result-orientation, and customer-orientation

Ability to multitask and organize activities based on priority

Job role

Work location

Jind, Haryana, India

Department

Retail & eCommerce

Role / Category

Retail Sales & Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

Graduate

English level

Basic English

Age limit

18 - 29 years

Gender

Any gender

Interview details

Interview mode

Online/Telephonic

About company

Name

Lenskart

Address

Jind, Haryana, India

Job posted by Lenskart

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