Customer Care Executive

Prabhay Servico Infotech Solutions Pvt Ltd

Anisabad, Patna Region

₹12,000 - ₹20,000 monthly*

Fixed

12000 - ₹15000

Average Incentives*

5,000

Earning Potential

20,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

109 applicants

Benefits include: Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI (ESIC)

Job Description

PayandServe, the brand of Prabhay Servico Infotech Solutions Pvt. Ltd., is hiring a Customer Care Executive responsible for handling inbound and outbound customer interactions, resolving queries related to digital banking, payments, and lending services, providing accurate product information, ensuring timely issue resolution, maintaining service quality standards, and documenting customer feedback. The ideal candidate should possess strong communication skills, basic computer proficiency, problem-solving ability, and a customer-first attitude, with prior experience in customer support or call center operations preferred.

Job role

Work location

2nd Floor Siddiqui Plaza Main Road Anisabad Patna Bihar 800002 Near IDBI Bank Anisabad, Patna Region

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Sales, Blended process, Domestic BPO, Conversion Rate Optimization (CRO), Communication, Non-Voice Process, Voice Process, Non-Voice/Chat Process

English level

Good (Intermediate / Advanced) English

Age limit

18 - 60 years

Gender

Any gender

About company

Name

Prabhay Servico Infotech Solutions Pvt Ltd

Address

2nd Floor Siddiqui Plaza Main Road Anisabad Patna Bihar 800002 Near IDBI Bank Anisabad, Patna Region

Job posted by Prabhay Servico Infotech Solutions Pvt Ltd

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