Customer Care Executive
Prabhay Servico Infotech Solutions Pvt Ltd
Customer Care Executive
Prabhay Servico Infotech Solutions Pvt Ltd
Anisabad, Patna Region
₹12,000 - ₹20,000 monthly*
Fixed
₹12000 - ₹15000
Average Incentives*
₹5,000
Earning Potential
₹20,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
Urgently hiring
109 applicants
Benefits include: Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI (ESIC)
Job Description
PayandServe, the brand of Prabhay Servico Infotech Solutions Pvt. Ltd., is hiring a Customer Care Executive responsible for handling inbound and outbound customer interactions, resolving queries related to digital banking, payments, and lending services, providing accurate product information, ensuring timely issue resolution, maintaining service quality standards, and documenting customer feedback. The ideal candidate should possess strong communication skills, basic computer proficiency, problem-solving ability, and a customer-first attitude, with prior experience in customer support or call center operations preferred.
Job role
Work location
2nd Floor Siddiqui Plaza Main Road Anisabad Patna Bihar 800002 Near IDBI Bank Anisabad, Patna Region
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Sales, Blended process, Domestic BPO, Conversion Rate Optimization (CRO), Communication, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 60 years
Gender
Any gender
About company
Name
Prabhay Servico Infotech Solutions Pvt Ltd
Address
2nd Floor Siddiqui Plaza Main Road Anisabad Patna Bihar 800002 Near IDBI Bank Anisabad, Patna Region
Job posted by Prabhay Servico Infotech Solutions Pvt Ltd
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