Receptionist / Front Office Executive

Job Title: ReceptionistDepartment: Administration / Front Office

Location: Educational Institution (School / College / Institute)

Job SummaryThe Receptionist is the first point of contact for students, parents, staff, and visitors. The role involves managing the front desk, handling inquiries, providing information, and supporting administrative activities to ensure smooth daily operations of the institution.

• Key ResponsibilitiesGreet and welcome students, parents, visitors, and staff in a polite and professional manner.
• Answer incoming phone calls, emails, and walk-in inquiries and provide accurate information.
• Maintain visitor records and issue visitor passes when required.
• Guide students and parents regarding admissions, courses, fees, schedules, and office procedures.
• Handle admission-related queries and coordinate with the admission department.
• Receive, sort, and distribute official correspondence and parcels.
• Maintain records, files, registers, and front office documentation.
• Schedule appointments and coordinate meetings as instructed by management.
• Support administrative staff with clerical tasks such as data entry, printing, and photocopying.
• Ensure the reception area is clean, organized, and presentable at all times.
• Follow institutional policies, discipline, and confidentiality standards.
• Required Skills & QualificationsMinimum qualification: 10+2 / Graduate (preferred).
• Prior experience as a receptionist or front office executive (preferred, but freshers may apply).
• Good communication skills in English and local language (Hindi/Regional language).
• Basic computer knowledge (MS Word, Excel, Email).
• Pleasant personality with good interpersonal skills.
• Ability to multitask and handle work pressure politely.
• Working HoursAs per institutional norms (full-time).
• Reporting ToOffice Superintendent / Administrative Officer / Principal.