Receptionist / Front Office Executive

We are looking for a smart, presentable, and efficient Receptionist to join our clinic team. The ideal candidate should have excellent communication skills and the ability to handle multiple responsibilities in a fast-paced healthcare environment.

Key Responsibilities:

• Greet and attend to patients in a polite and professional manner
• Manage appointment scheduling (walk-in, calls, and online bookings)
• Handle patient queries and provide accurate information about services
• Maintain patient records and ensure proper documentation
• Coordinate with doctors and clinic staff for smooth workflow
• Manage billing, payments, and basic front-desk accounting
• Handle phone calls, WhatsApp inquiries, and follow-ups
• Ensure reception area is clean, organized, and welcoming

Requirements:

• Excellent communication and interpersonal skills
• Smart, confident, and presentable personality
• Ability to multitask and work under pressure
• Basic computer knowledge (MS Office, billing software preferred)
• Prior experience in clinic/hospital/reception role is preferred (2+ years is a plus)
• Strong customer-handling skills
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Additional Skills (Preferred):

• Experience in handling patient coordination
• Knowledge of medical terminology (basic)
• Familiarity with appointment management platforms (like Practo or similar)

Salary & Benefits:

• Competitive salary (better than market standards)
• Friendly and professional work environment
• Growth opportunities within the clinic