Secretary / Executive Assistant

The Secretary & Assistant will provide administrative and operational support to the management of Hotel Glance Inn. This role requires excellent communication, organizational, and multitasking skills to ensure smooth day-to-day operations and effective coordination between departments, guests, and management.

• Key Responsibilities Handle phone calls, emails, and correspondence on behalf of management.
• Maintain appointment schedules, calendars, and coordinate meetings.
• Assist with drafting letters, reports, and presentations.
• Greet and assist guests, ensuring a professional and welcoming experience.
• Maintain filing systems and records (both digital & paper).
• Coordinate with hotel departments (front office, housekeeping, F&B) for smooth operations.
• Support in preparing MIS reports, invoices, and documentation.
• Manage travel arrangements, bookings, and reservations for management.
• Handle confidential information with discretion.
• Assist in event planning, staff coordination, and guest relations when required.
• Qualifications & Skills Bachelor's degree or diploma in Hospitality / Business Administration preferred.
• Prior experience as a secretary, assistant, or front office executive (hotel experience an advantage).
• Excellent written & verbal communication (English & Hindi).
• Strong organizational & time-management skills.
• Proficiency in MS Office (Word, Excel, PowerPoint) and email handling.
• Pleasant personality with customer-service orientation.
• Ability to multitask and handle pressure in a dynamic hospitality environment.