Telecaller

Here is a clear and professional Telecaller – Job Responsibilities & Requirements description that you can use in a job post or on your website:

• Job Responsibilities (Telecaller)Make outbound calls to potential and existing customers to inform them about company products and services
• Handle inbound calls and respond to customer inquiries politely and professionally
• Explain services clearly and generate leads or sales as per targets
• Maintain accurate records of calls, customer details, and follow-ups
• Follow up with interested customers and schedule meetings or demos if required
• Handle customer objections and resolve basic queries
• Achieve daily/weekly/monthly calling and conversion targets
• Coordinate with the sales and marketing team for updates and strategies
• Specific Requirements & SkillsGood communication skills in Hindi and basic English
• Ability to convince and negotiate with customers
• Prior experience as a telecaller or in sales/customer support is an advantage
• Basic knowledge of computers and CRM tools
• Confident, polite, and customer-focused attitude
• Ability to work under pressure and meet targets
• Minimum qualification: 10+2 (Graduate preferred)

If you want, I can also:

• Make it short & simple
• Convert it to Hindi
• Customize it for Startup Web Support
• Add salary, shift timing, and contact details