Relationship Manager

Muthoot Fincorp Limited


Not disclosed

Work from Office

Full Time

Min. 3 Years

Job Details

Job Description



Company Name – Muthoot Fincorp Limited

Job Title – Relationship Manager, Secured & Unsecured Business Loans 

Grade – C2

Location – PAN India

Reports to – Business Manager, Secured & Unsecured Business Loans

Span Of Control – NA


Job Purpose 

The purpose of the role is to deliver and execute customer acquisition through business development and support branch channel in managing the customer journey through sales championship, process championship and product championship. 


Key Job Responsibilities 

Deliver on Customer Acquisition through business development

  • To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
  • Work in the Area assigned by the Branch Business Manager and generate leads
  • Cold Calling to the potential customer base to generate business
  • Daily Sales Calls as per the Plan submitted to BBM
  • To find, nurture and develop excellent relationship with the Referral Partners / Connectors


Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business

  • To give doorstep service to customers – at their residence or office.
  • To learn the Organization’s policies, and source files as per the policy.
  • To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager 
  • To Support the Customers in terms of end -to- end loan processing.
  • To act as the Bridge between Customers and the Branch
  • To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
  • To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
  • To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.
  • Retain existing live loan customers.


Knowledge, Skills & Attributes

  • Result Orientation
  • Customer Service & Retention Focus
  • Strong presentation skills
  • Relationship Building & Stake holder Management
  • Process Knowledge/ Orientation
  • Cross Selling / Upselling Skills
  • Business Development
  • Communication Skills – Proficiency in local language and English


Culture at Muthoot Pappachan Group

We do everything to gain and maintain the “Trust” of all the stakeholders and don’t do anything to lose their “Trust”. Trust is the overarching “Core Value”, one which, our other values have been built. 

Our Core Values 


  • Asking oneself before saying, doing or deciding on anything, whether it’s passing the test of integrity. No unethical shortcuts, to save time, money and energy. Strict adherence to regulatory and other statutory bodies guidelines. Transparency in all business deals. Offer solutions to customers on the basis of their needs only. Encourage people to highlight any practices that go against this core value



  • Genuinely believe & treat the organization as your family. Encourage people to build healthy professional relationship with members of other departments and functions. Welcome feedback from other departments. Encourage people from other departments to join for brainstorming sessions. Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal. Help others to achieve their goals / tasks



  • Maddeningly pursue excellence. Look for best outcomes before finalizing the approach. Maintain a constructive and critical mindset to gauge & ensure quality. Open for constructive feedback from others to refine the final output. Benchmark against the best only, should not be basis convenience. We should look for continuous improvement. Recognize and appreciate, if we observe any superior performance. Don’t get settled for less at any cost – display the go getter attitude. Encourage people to stretch in order to achieve excellence


Building on the bedrock of Core Values, below are the other key constituents of the “Culture Code”

  • Honesty
  • Humility 
  • Empathy 
  • Empowerment
  • Agility
  • Ownership
  • Fresh Thinking & Continuous Renewal
  • Inclusion
  • Work-Life Balance


Role Requirements

Educational Qualification – Graduate 

Experience – At least 2 years’ experience in working in Retail Assets especially Home Loans and Loan Against Property business.   Exposure to Affordable segment preferred.

More about this Relationship Manager job

Muthoot Fincorp Limited is aggressively hiring for the job profile of Relationship Manager at undefined in null locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed undefined degree and people who have 3 to 7 years are eligible to apply for this job. You can apply for more jobs in undefined to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have undefined skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in undefined at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is . For more details, download apna app and find Full Time jobs in undefined. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements


Min. 3 Years

Job Role


Banking / Insurance / Financial Services

Employment Type

Full Time

Role / Category

Life Insurance

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