Cafe Manager

A Cafe Manager is responsible for overseeing the daily operations of a café, ensuring excellent customer service, managing staff, and maintaining high standards of food and beverage quality. The role requires strong leadership, organisational skills, and a passion for hospitality.

Key Responsibilities

• Operations ManagementManage day-to-day café operations
• Ensure cleanliness, hygiene, and safety standards are maintained
• Monitor inventory and order supplies as needed
• Handle opening and closing procedures
• 👥 Staff ManagementHire, train, and supervise café staff
• Prepare staff schedules and manage shifts
• Motivate team members and maintain a positive work environment
• Handle employee issues and performance reviews
• ☕ Customer ServiceEnsure excellent customer experience
• Address customer complaints and resolve issues promptly
• Build relationships with regular customers
• 💰 Financial ManagementManage cash handling and daily sales reporting
• Monitor expenses and control costs
• Work to achieve sales targets and improve profitability
• 📦 Inventory & SuppliesTrack stock levels and minimize wastage
• Coordinate with suppliers and vendors