Sales Advisor

As a Sales Advisor, you’ll lead the charge in delivering exceptional customer service and driving sales in

our Cult store. You'll engage with customers, recommend products, and ensure a top-notch shopping

experience while meeting sales targets. Your leadership and passion for retail will help create a

welcoming environment and guide new team members to success. If you thrive in a dynamic, fast-paced

setting, this role is perfect for you!

Key Responsibilities:

● Greet and welcome customers

● Understand customer needs

● Suggest the right products suited to the customers’ needs

● Provide accurate information (e.g. product features, offers, policies)

● Answer customers’ queries about specific products/policies

● Encourage product trials, and assist customers in their buying decision

● Ensure visual merchandising as per the guidelines

● Ensure a pleasant and welcoming retail environment

● Achieve sales and KPI targets

● Direct customer feedback and complaints to the Store Manager

● Handle billing, inventory, and other transactions

● Guide new advisor members

● Ensure an organized and pleasant back store

● Ensure safety of colleagues, customers, store assets and inventory

● Any other day to operational aspects

Requirements-

● 0.6 - 3 years work experience in retail sales preferably in sportswear, sports of footwear brands

● Deep understanding of the retail sales process and retail KPIs

● Familiarity with consumer interaction principles

● Knowledge of inventory stocking and control procedures