Telecalling Executive

Key Responsibilities

Make outbound calls to potential customers, explain product features, benefits, and pricing to spark interest and close sales.

Manage inbound calls by addressing inquiries, resolving complaints, and ensuring customer satisfaction through active listening.

Record call details, update customer databases, and follow up on leads while meeting sales targets.

Required Skills

Strong verbal communication, persuasion, and objection-handling abilities, often with fluency in local languages.

Basic computer skills for CRM systems, time management for high call volumes, and patience under pressure.

Qualifications

Typical entry-level role needing 12th grade or higher, prior sales/telemarketing experience preferred, and a polite, target-driven mindset