Customer Service Executive
Tata Capital
Customer Service Executive
Tata Capital
Prayagraj/Allahabad
₹22,000 - ₹41,250 monthly*
Fixed
₹22000 - ₹31250
Average Incentives*
₹10,000
Earning Potential
₹41,250
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
Urgently hiring
137 applicants
Job Description
Job Description: Customer Service Executive – Vehicle Finance
Title: Customer Service Executive
Level: Executive
Department: Sales
Section: Vehicle Finance
Reports to: Sales Manager
Location: On-field role
Key Performance Indicators (KPIs)
Vehicle Loan Units Disbursed
First EMI Resolution
RC Collection Timeliness
Eligibility Criteria
* Education: Any Graduate
* Age: Maximum 35 years
* Experience: 6 months to 2 years, must have experience in Vehicle Loans or Vehicle Sales
* Driving License: Must have a valid Driving License or Learning License
* CIBIL Score: Minimum 650
* Two wheeler: Mandatory
* Comfortable with field work
Skills and Competencies
Functional Skills
* Strong communication and negotiation
* Understanding of vehicle finance and RTO processes
* Market and industry knowledge
* Basic analytical abilities
* Product knowledge in auto loans
Behavioral Competencies
* Customer centricity
* Execution excellence
* Learning mindset
* Ownership and responsibility
Hiring Parameters
* Must be comfortable with market visits and on field interactions
* Should have good knowledge of RTO processes
* Ability to manage dealer and customer relationships effectively
* Learner mindset and willingness to grow in sales function
* Valid bike and license mandatory
Job role
Work location
Prayagraj, Uttar Pradesh, India
Department
Sales & BD
Role / Category
Field Sales
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
Graduate
Skills
Lead Generation, Sales, Customer relationship management, Vehicle Loans, Vehicle Sales
English level
Basic English
Gender
Any gender
About company
Name
Tata Capital
Address
Prayagraj, Uttar Pradesh, India
Job posted by Tata Capital
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