Telesales & Telemarketing Executive

Job Overview:

We are looking for a dynamic and result-oriented Telecaller / Telesales Executive to join our team. The candidate will be responsible for handling outbound and inbound calls, generating leads, and converting prospects into customers through effective communication and sales skills.

Key Responsibilities:

• Make outbound calls to potential and existing customers
• Handle inbound customer inquiries professionally
• Explain products/services clearly and effectively
• Generate leads and follow up on prospects
• Achieve daily/weekly/monthly sales targets
• Maintain accurate records of calls and customer details
• Build and maintain strong customer relationships
• Address customer queries and resolve concerns
• Coordinate with the sales team when required

Requirements:

• Minimum 1 year experience in telesales / telecalling / telemarketing
• Strong communication and convincing skills
• Basic knowledge of MS Office and CRM tools
• Ability to handle rejection and work under pressure
• Target-oriented and self-motivated
• Good listening and interpersonal skills

Salary & Benefits:

• Fixed salary + attractive incentives
• Performance-based bonuses
• Growth and career advancement opportunities