Chat Support Executive
Yugan Medical Industries Private Limited
Chat Support Executive
Yugan Medical Industries Private Limited
Work from home
₹15,000 - ₹30,000 monthly
Fixed
₹15000 - ₹30000
Earning Potential
₹30,000
Full Time
Night Shift
Min. 6 months
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
74 applicants
Job Description
Respond to customer queries via chat, email, and CRM software promptly and professionally.
Resolve issues related to orders, warranties, product information, and returns.
Document all interactions in the CRM and ensure timely follow-up for unresolved queries.
Coordinate with internal departments (logistics, warehouse, technical team) to ensure efficient resolution.
Maintain customer satisfaction by providing a positive service experience.
Job role
Department
Customer Support
Role / Category
Customer Support - Non Voice / Chat
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Min. 6 months
Education
Diploma
Skills
Communication, Non-Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 35 years
Gender
Any gender
About company
Name
Yugan Medical Industries Private Limited
Address
Kedar Empire 3 Floor above Two Wheeler Showroom nalstop Pune Karve Nagar, Pune Region
Job posted by Yugan Medical Industries Private Limited
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