Desktop Support Engineer
Smartnetic Services
Desktop Support Engineer
Smartnetic Services
Pirangut, Pune Region
₹15,000 - ₹26,000 monthly*
Fixed
₹15000 - ₹25000
Average Incentives*
₹1,000
Earning Potential
₹26,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 3 years
Basic English
Job Details
Interview Details
Job highlights
Urgently hiring
46 applicants
Job Description
- Visit customer premises to resolve hardware/software/network issues as per support calls.
- Handle installation, configuration, and troubleshooting of desktops, laptops, printers, and network devices.
- Manage operating system support (Windows 7/10/11), software setups (MS Office, Antivirus, etc.), and routine maintenance.
- Address user account issues, internet connectivity, and shared resources troubleshooting.
- Ensure timely resolution of issues and maintain service call logs.
- Provide regular updates to the service coordinator on job status and customer feedback.
- Move on to the next customer call location upon issue resolution.
- Coordinate with internal teams and vendors as required.
- Handle outlook issues
Job role
Work location
smartnetic services, beside hotel nisarg, Lawale phata, Pirangut, Maharashtra, India Pirangut, Pune Region
Department
IT & Information Security
Role / Category
IT Infrastructure Services
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 3 years
Education
12th Pass
Past role/category experience
IT Infrastructure Services, IT Support
English level
Basic English
Age limit
18 - 30 years
Gender
Any gender
About company
Name
Smartnetic Services
Address
smartnetic services, beside hotel nisarg, Lawale phata, Pirangut, Maharashtra, India Pirangut, Pune Region
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