Ecommerce Operations Executive

About Company: Anduril Retail Pvt Ltd is a leading toy manufacturer renowned for its innovative products, including top-selling toy slimes and STEM kits. Operating predominantly online, it excels in inspiring young minds through educational and engaging play experiences, making it a staple on major e-commerce platforms in India.

Job Title: E-commerce Operations Executive

Role Level: Executive

Experience: 1–3 Years

Salary: ₹20,000 – ₹25,000 per month

Location: Camp, Pune

Work Type: Work From Office Only

Working Hours: 9:30 AM – 5:30 PM

Working Days: Monday to Saturday (Sunday Fixed Off)

Job Summary

We are seeking a detail-oriented E-commerce Operations Executive to manage daily and periodic operations across multiple online marketplaces. The role involves inventory monitoring, order fulfillment coordination, marketplace backend handling, reporting, and cross-functional coordination to ensure smooth e-commerce operations.

⚠️ This is a Work From Office position only

Daily Responsibilities

• Monitor and manage inventory across all marketplaces to prevent stock-outs and overstocking.
• Coordinate with warehouse and dispatch teams for accurate picking, packing, and timely order fulfilment.
• Create and manage shipments on Amazon, Flipkart, and other e-commerce portals.
• Coordinate with dispatch teams, transporters, and marketplace warehouses for smooth deliveries.
• Handle customer inquiries, complaints, and bulk order requests within defined SLAs.
• Manage backend operations on Amazon Seller Central, Flipkart Seller Hub, and other dashboards.
• Create, update, and optimize product listings (titles, descriptions, images, attributes).
• Resolve listing-level and account-level issues by raising cases with marketplace support teams.
• Track order status, delivery performance, and returns.
• Maintain proper documentation and internal coordination for daily operations.

Weekly / Monthly Responsibilities

• Coordinate with transporters and warehouses to resolve delivery delays and shipment discrepancies.
• Review bulk order inquiries and coordinate pricing, stock availability, and dispatch planning.
• Share weekly operational status reports with seniors.
• Identify recurring issues and suggest process improvements.
• Coordinate with accounts team for settlements, deductions, and claims.
• Ensure compliance with marketplace policies and SOPs.
• Support onboarding of new products, listings, or marketplaces.
• Prepare monthly operational performance reports.

Tools & Software

• MS Excel
• Google Sheets
• MIS & ERP Software

Required Skills

• E-commerce operations & marketplace management.
• Inventory and order management.
• Data handling & reporting.
• Strong coordination and communication skills.

Benefits:

• Weekly Off – Sunday
• Health Insurance for Employees
• Provident Fund

·        Interested candidates who meet the above criteria may share their updated resume at:

hr2@andurilretail.com