Office Assistant

Key Responsibilities

• Quotation & Follow-up: Analyze customer inquiries, prepare accurate and competitive price quotes, and manage the end-to-end follow-up process to ensure high conversion rates.
• Stock Management & Analysis: Use an analytical approach to monitor stock levels, forecast future requirements based on data, and plan inventory replenishment to prevent shortages or surplus.
• Documentation Management: Maintain, organize, and update all operational records and project documentation to ensure accuracy and easy retrieval.
• Query Resolution: Provide quick and professional responses to internal and external queries, acting as a central point of contact for stakeholders.
• Process Planning: Collaborate with teams to plan daily workflows and identify areas for process improvement to enhance overall efficiency. 

Requirements

• Quick Learner: Ability to rapidly master new tasks, tools, and industry-specific knowledge.
• Tech-Savvy: Proficient in Microsoft Office (especially Excel) and comfortable using digital tools like CRM, ERP, or inventory management software.
• Analytical Mindset: Strong mathematical acumen with the ability to interpret complex data to make sound business decisions.
• Communication: Excellent verbal and written communication skills for managing formal documentation and client relations.
• Organized: Detail-oriented with the ability to manage multiple projects and deadlines simultaneously in a fast-paced environment.