Property Manager

Job Title: Property Manager – Commercial Building

Location: [Pune / Baner ]

Reporting To: Owner / Management / Director

Job Summary The Property Manager is responsible for the overall operations, maintenance, administration, and financial performance of the commercial building. The role ensures smooth functioning of day-to-day activities, tenant satisfaction, facility upkeep, vendor management, and adherence to statutory norms.

• Key Responsibilities

• 1. Building Operations & Maintenance Oversee daily building operations including housekeeping, security, electrical, plumbing, HVAC, STP/RO plant, lifts, DG sets, fire systems, etc.

-Ensure preventive maintenance schedules are followed.

-Monitor AMCs and ensure timely servicing of equipment.

-Conduct routine inspections of the premises.

• 2. Tenant Management Act as the primary point of contact for all tenants.

-Address tenant complaints and resolve issues promptly.

-Manage tenant onboarding, fit-out guidelines, handover & takeover formalities.

-Ensure tenants comply with building rules & regulations.

• 3. Vendor & Staff Management Supervise staff: housekeeping team, security, technicians, facility personnel, front desk.

-Manage and evaluate vendors for maintenance, repairs, and services.

-Obtain quotations, negotiate rates, and ensure service quality.

• 4. Financial Management Prepare annual operating budgets and track monthly expenses.

-Monitor rent collection, CAM charges, utility recoveries, and billing.

-Maintain accounts for building expenses, vendor payments, and petty cash.

-Control operational costs without compromising service quality.

• 5. Legal & Compliance Ensure compliance with local municipal laws, fire norms, labor laws, and safety standards.

-Maintain updated licenses: Fire NOC, Lift License, Pollution Control Board, etc.

-Handle insurance renewals and claim documentation.

• 6. Safety & Security Monitor CCTV operations, access control systems, and security protocols.

-Ensure fire systems are functional and fire drills are conducted as required.

-Implement safety measures and risk mitigation procedures.

• 7. Reporting & Documentation Maintain logs: equipment, utility consumption, incident reports, visitor management, maintenance records.

-Submit weekly/monthly reports to management.

-Maintain all building SOPs and documentation.

• 8. Customer Service & Experience Maintain a professional, clean, and well-managed environment.

-Enhance tenant satisfaction through timely communication and service delivery.

-Implement improvements for better building experience.

-Required Skills & QualificationsGraduate degree; preference for Facility Management / Engineering background.

-3–10 years of experience in property or facility management (commercial building preferred).

-Strong knowledge of MEP systems, building services, and maintenance processes.

-Excellent communication, negotiation, and leadership skills.

-Ability to handle emergencies and multitask.

-Proficiency in MS Office and facility management software.

-Competencies Problem-solving and decision-making

-Time management

-Vendor management

-Financial discipline

-Customer service orientation

-Team leadership