Receptionist Cum Office Assistant

Core Responsibilities

• Front-of-House Management: Act as the first point of contact, greeting visitors, solar consultants, and vendors with a professional and welcoming demeanor.
• Communication Hub: Manage a high-volume multi-line phone system; screen and route calls to the sales or engineering teams, and handle general email inquiries.
• Inquiry Qualification: Efficiently collect basic information from potential solar energy clients and direct them to the appropriate sales executive.
• Administrative Support: Maintain office filing systems (digital and physical), manage courier services, and monitor office supply inventory.
• Meeting Coordination: Manage conference room bookings, organize internal meetings, and assist in preparing documents or presentations for the leadership team.
• Security & Compliance: Maintain visitor logs and adhere to office security protocols to ensure a safe and organized workspace.

Key Skills & Qualifications

• Interpersonal Skills: Exceptional verbal and written communication skills in English, Hindi, and Marathi (essential for the Pune region).
• Technical Proficiency: Skilled in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment (scanners, printers).
• Organizational Prowess: Ability to multi-task in a fast-paced environment while maintaining a tidy and professional front-desk area.
• Professionalism: High level of discretion and integrity when handling sensitive company or client information.
• Education: A High School Diploma or Bachelor’s degree in any field; previous experience in a front-desk or customer service role is preferred.

Resume-Ready Achievement Bullets

• Streamlined visitor check-in process, reducing wait times by 20% through the implementation of a digital logging system.
• Managed a multi-line switchboard handling 50+ daily calls, ensuring 100% of inquiries were directed to the correct department within 2 minutes.
• Coordinated travel and scheduling for a team of 10+ sales engineers, optimizing field visit routes and reducing travel expenses.