Receptionist / Front Office Executive

Position Summary -The Receptionist / Front Office Executive is responsible for managing the front desk, greeting visitors, handling calls, and providing administrative support to ensure smooth daily operations of the organization. The candidate should maintain a professional attitude and create a positive first impression for customers and visitors.

• Key Responsibilities
• Welcome and greet visitors, customers, and staff in a professional and friendly manner.
• Manage the front desk and maintain a clean and organized reception area.
• Handle incoming and outgoing phone calls and transfer them to the concerned departments.
• Maintain visitor records and appointment schedules.
• Provide basic information about company services to customers and visitors.
• Receive, sort, and distribute couriers, parcels, and documents.
• Assist in administrative tasks such as filing, data entry, and documentation.
• Coordinate with internal departments for visitor meetings and customer support.
• Handle customer queries and direct them to the appropriate person.
• Maintain daily reports and records as required by management.
• Required Skills
• Good communication skills (English, Hindi, or Marathi preferred).
• Basic computer knowledge (MS Word, Excel, Email).
• Professional appearance and customer-friendly behavior.
• Good organizational and multitasking skills.
• Ability to handle calls and visitors efficiently.