Retail Banking Manager

Job Title: Retail Counter Executive – Credit Card & Financial Services

Job Location: Retail Counter Office

Working Hours: 9:30 AM to 7:30 PM (Day Shift)Employment Type: Full-Time (Permanent Position Available)

Job Summary:We are looking for a Retail Counter Executive to manage Credit Card and Financial Service operations at our office counter. The role involves handling customer transactions, promoting financial products, and ensuring smooth day-to-day terminal operations.

• Key Responsibilities:Operate the Credit Card to Bank Transfer service terminal.
• Process Credit Card Bill Payment services accurately.
• Promote and generate New Credit Card sales.
• Cross-sell Gold Loan services and related financial products.
• Handle walk-in customer inquiries and provide proper guidance.
• Maintain transaction records and daily reports.
• Ensure compliance with company policies and service standards.
• Provide professional and courteous customer service.
• Candidate Requirements:Basic knowledge of banking / credit card services preferred.
• Good communication and convincing skills.
• Basic computer operation knowledge.
• Responsible, honest, and target-oriented.
• Ability to handle customers at a retail counter efficiently.

• Job Nature:Fully retail counter-based office work.
• No field work involved.
• Fixed Day Shift: 9:30 AM to 7:30 PM.