Sales Executive

About Macstation

Macstation is India’s largest provider of new and refurbished Apple products. Established in 2005, we operate in Pune, Mumbai, Delhi, and Kolkata. Our mission is to deliver high-quality tech solutions and exceptional customer service. Join our energetic team to gain real-world sales experience in a fast-growing premium retail environment.

Role and Responsibilities

As a Sales Executive – E-commerce, you will be responsible for:

Customer Engagement

● Handle customer inquiries from website, WhatsApp, calls, and social media

● Understand customer requirements and suggest the right Apple products

Online Sales & Conversions

● Convert online leads into successful sales

● Share product details, pricing, offers, and payment processes

● Assist customers throughout the buying journey

Product Expertise

● Explain features, benefits, and differences between Apple models

● Clearly communicate new vs refurbished product value & warranty

Order Coordination

● Coordinate with internal teams for order processing, billing, and dispatch

● Ensure smooth post-sale communication with customers

Lead Management

● Maintain proper lead records and follow-up status

● Regularly update CRM or internal sales sheets

Reporting

● Prepare daily and weekly sales performance reports

● Share customer feedback and insights with the team