Team Leader - Operations

Job Title: Telecalling Team Leader

Company: R Life Advisory Services Pvt Ltd

Location: [City, State]

Experience: 2-5 years

Salary: ₹3-5 LPA

Job Description:

We're looking for a Telecalling Team Leader to lead our team! You'll manage a team of telecallers, ensure target achievement, and provide training & support.

Responsibilities:

- Lead a team of 5-7 telecallers

- Meet daily/weekly calling targets

- Monitor calls, provide feedback, and improve performance

- Handle escalations and ensure customer satisfaction

- Collaborate with sales & operations teams

Skills:

- Excellent communication & leadership skills

- Experience in telecalling/inside sales

- Proficiency in English & local languages

- Strong problem-solving & time management skills

Perks:

- Attractive incentives

- Training & growth opportunities

- Friendly work environment