Telecaller

Roles & Responsibilities of a Telecaller ):

Make outbound calls to potential customers and handle inbound calls

Promote and explain company products or services

Understand customer needs and provide suitable solutions

Generate leads and follow up on prospective customers

Maintain accurate customer records and call logs

Achieve monthly call or sales targets

Handle customer queries, complaints, and objections politely

Build and maintain good customer relationships

Follow company scripts, policies, and compliance guidelines

Coordinate with sales or support teams when required