Telecaller

Job Title: Telecaller – Recovery (Bajaj Process)Job Location: [Enter Location]Department: Collections / RecoveryJob Summary:We are looking for a motivated and result-oriented Telecaller to join our recovery team for the Bajaj process. The candidate will be responsible for contacting customers to recover outstanding payments and maintaining a professional approach while handling sensitive conversations.

• Key Responsibilities:Make outbound calls to customers for pending payment recovery.
• Inform customers about their due amounts and payment deadlines.
• Negotiate and follow up for timely payments.
• Maintain call records and update customer details in the system.
• Handle customer queries and provide appropriate solutions.
• Ensure compliance with company policies and legal guidelines.
• Achieve daily and monthly recovery targets.
• Requirements:Minimum qualification: 12th pass / Graduate.
• Good communication skills in English, Hindi, and/or regional language.
• Basic knowledge of MS Excel and calling software.
• Experience in telecalling or recovery process is preferred.
• Ability to handle pressure and meet targets.
• Skills Required:Strong communication and negotiation skills
• Convincing ability
• Problem-solving approach
• Time management