Telecaller

The Telesales Executive is responsible for reaching out to potential and existing customers via telephone to generate sales, promote products or services, and maintain strong customer relationships. The ideal candidate will possess excellent communication skills, a persuasive attitude, and the ability to meet and exceed sales targets.

Key Responsibilities:

• Make outbound calls to prospective customers to promote products/services.
• Handle inbound inquiries and convert them into sales opportunities.
• Explain product features, pricing, and benefits clearly and effectively.
• Maintain and update customer databases (CRM) with accurate details.
• Follow up on leads generated through marketing campaigns.
• Meet and exceed daily, weekly, and monthly sales targets.
• Handle customer objections professionally and provide suitable solutions.
• Coordinate with the sales and marketing teams to improve lead quality and conversion rates.
• Provide feedback on customer trends and product performance to management.
• Maintain a high level of product knowledge to confidently engage customers.