Telecalling & Office Executive

• 1. Lead Management & Enquiry HandlingCheck and manage leads from Facebook, Instagram & WhatsApp marketing
• Instantly reply to Facebook leads during office working hours
• Generate and handle customer enquiries from:
• 
  
• Facebook & Instagram
• Google
• Offline sources (references, walk-ins, enquiries)
• Respond to customer messages, comments, and queries promptly
• Coordinate with telecalling and sales follow-ups
• Ensure no lead is missed or delayed
• Maintain daily lead, enquiry & activity reports
• 2. Website & Marketplace Order ManagementCheck and manage daily orders from:
• 
  
• Own E-commerce website admin panel
• Amazon Seller Central
• Flipkart Seller Hub
• JioMart Seller Panel
• Verify order details including:
• 
  
• Customer name & contact number
• Product, quantity & variant
• Address and payment status
• Confirm orders via call or WhatsApp where required
• Update order status: Confirmed → Packed → Dispatched
• Coordinate with courier partners for pickup and delivery
• Track shipment status and follow up on pending deliveries
• 3. Dispatch Proof, Feedback & Delivery ConfirmationTake clear dispatch photos (product + label visible), especially for website/offline orders
• Maintain dispatch photo records
• Confirm whether orders are delivered properly
• Collect customer feedback after delivery
• Report any delivery issues, damage, delay, or complaints to management
• 4. Telecalling & Sales ClosureCall leads generated through marketing and marketplaces
• Explain benefits and usage of:
• 
  
• Moringa Powder
• Moringa Tablets
• Moringa Capsules
• Close orders via call or WhatsApp
• Upsell higher-value packs and encourage repeat purchases
• Maintain call logs and follow-up records
• 5. Referral Offer & Customer RetentionInform customers about referral offers:
• 
  
• If a customer refers our products
• And the referred person makes a purchase
• The referring customer receives ₹25 discount on their next purchase
• Maintain referral records and ensure correct discount application
• 6. Packing, Dispatch & Courier HandoverPack moringa products hygienically
• Arrange products properly in boxes with correct labeling
• Prepare invoices, packing slips, and order tags
• Hand over packed parcels to courier personnel
• Ensure correct product, quantity, and address before dispatch
• 7. Office & Administrative TasksMaintain daily sales and order registers (platform-wise)
• Update and maintain stock records for:
• 
  
• Moringa Powder
• Moringa Tablets
• Moringa Capsules
• Monitor and manage packing materials:
• 
  
• Boxes, pouches, labels, tapes, etc.
• Maintain office stationery stock:
• 
  
• Registers, invoices, paper, pens, printer items
• Inform management in advance for low stock or replenishment
• Handle routine office documentation and admin support
• Coordinate with courier and delivery partners
• 8. Training & Support (Provided by Company)Telecalling and sales training
• Product and domain knowledge training including:
• 
  
• Company overview
• Product benefits, usage & FAQs
• Software & tools training:
• 
  
• Website admin panel
• Amazon, Flipkart & JioMart seller panels
• WhatsApp Business & email handling
• Canva (basic creatives)
• Excel / Google Sheets (sales, stock & reporting)
• Step-by-step guidance during initial working period
• Salary & Incentive StructureFixed Salary₹8,000 – ₹10,000 per month
• (Final salary based on interview performance, skills & experience)
• Sales IncentiveIncentive applicable only after ₹50,000 total monthly sales
• 5% incentive on sales amount above ₹50,000
• Sales from all platforms combined

Incentive Examples:

• ₹50,000 sales → ₹0 incentive
• ₹1,00,000 sales → ₹2,500 incentive
• ₹1,50,000 sales → ₹5,000 incentive

Work ModeWork From Office Only

Working Time9:00 AM to 6:00 PM

Job TypeFull-time

Contact for Job Application📞 9075199633