Waiter

A hotel waitress's duties involve creating a great guest experience, from greeting and seating them, presenting menus, taking accurate orders (food/drinks), to serving efficiently and handling payments. Key responsibilities include maintaining table/dining area cleanliness, adhering to health codes, resetting tables, and communicating with kitchen/bar staff to ensure guest satisfaction with food quality and service throughout their meal. Guest Interaction & ServiceGreeting & Seating: Welcome guests, escort them to tables, and present menus.Menu Knowledge: Detail dishes, beverages, daily specials, and make recommendations.Order Taking: Accurately record food and drink orders using POS systems or order pads.Serving: Deliver orders promptly, ensuring correctness and presentation.Check-ins: Monitor guest needs, refill drinks, and address requests promptly.Payment: Present bills and process payments (cash/card) accurately. Table & Dining Area Maintenance Setup: Prepare tables with linens, silverware, and glassware.Cleanliness: Keep dining areas tidy, pre-bus tables, and clear dirty dishes.Resetting: Reset tables for new guests after service. Communication & CoordinationKitchen/Bar: Relay orders clearly and coordinate with staff.Teamwork: Assist colleagues and participate in pre-shift meetings. Health & Safety ComplianceHygiene: Follow food safety and health department regulations.ID Checks: Verify age for alcoholic beverage orders. Operational SupportRestocking: Replenish condiments, napkins, and utensils.Opening/Closing: Assist with setup and breakdown tasks for shifts.