Waiter / Steward

Steward

Department: Food & Beverage Service

Reports To: Captain / Restaurant Manager

Job Summary:

Responsible for providing courteous and efficient food & beverage service to guests, ensuring a high level of guest satisfaction and adherence to brand standards.

Qualification: 12th Pass / Diploma or Degree in Hotel Management preferred.

Experience: 1 to 2 years in a similar role in a reputed restaurant or hotel.

Key Responsibilities:

• Greet and seat guests in a friendly and professional manner.

• Take food and beverage orders accurately and efficiently.

• Serve dishes and beverages as per service standards.

• Maintain cleanliness of tables, service stations, and work areas.

• Coordinate with kitchen and bar staff to ensure timely service.

• Handle guest queries and complaints politely and efficiently.

• Follow all hygiene, grooming, and safety protocols.