Academic Counsellor/Academic Trainee

Job Title: Counsellor Trainee \ Academic Counsellor – Hospitality & Soft Skills

Location - Hyderabad,Bengaluru,Kochi,Indore,Pune,Nagpur,Zirakpur,Jaipur,Lucknow,Pune,Kolkata,Rohini,Faridabad

Experience - 1+ Year

About the Role

The Counsellor – Hospitality & Soft Skills will be responsible for providing face-to-face counselling to prospective students, understanding their career aspirations, and guiding them toward suitable hospitality and soft skills training programs. The role requires converting student enquiries and walk-ins into confirmed admissions while delivering a positive counselling experience.

Since the average program fee is approximately ₹4 Lakhs, the role includes a strong consultative sales component focused on admissions conversion.

Key Responsibilities

Student Counselling & Admissions

• Conduct in-person counselling sessions for walk-in students and scheduled appointments.
• Understand student career aspirations and recommend suitable hospitality and soft skills programs.
• Convert enquiries and walk-ins into confirmed admissions.

Program Explanation & Guidance

• Clearly explain course structure, duration, fees, certification, and career outcomes.
• Assess student eligibility, suitability, and career alignment with the program.

Lead Management & Follow-ups

• Manage and track assigned leads through CRM/MIS systems.
• Conduct regular follow-ups via calls, messages, or meetings to ensure conversions.

Parent & Stakeholder Interaction

• Engage with parents and guardians to address concerns and build trust in the program.
• Provide transparent information regarding career opportunities and placements.

Admissions Process & Documentation

• Assist students in filling application forms and completing documentation.
• Coordinate with internal teams to ensure smooth enrollment and admission confirmation.

Reporting & Compliance

• Maintain accurate records of counselling sessions, leads, and admissions.
• Ensure adherence to organizational policies, SOPs, and reporting structures.

Qualifications & Experience

• Bachelor’s degree in any discipline.
• 1–5 years of experience in academic counselling, admissions, or education sales.
• Experience in student counselling, EdTech, training institutes, or education services is preferred.

Key Skills

• Strong communication and interpersonal skills
• Ability to counsel, guide, and influence students and parents
• Sales and conversion skills for admissions
• Lead management and follow-up discipline
• Ability to work in a target-driven environment

Work Details

• Work Structure: 6 days a week
• Working Hours: 10:00 AM – 7:15 PM
• Role Type: On-site counselling and admissions