Administrative Operations Manager

The Pastry Kitchen Operations & Administrative Manager | Full-Time | On-site Reports to: Operations Head / Chef-in-Charge

About the Role

The Pastry Kitchen is a premimum b2b custom bakery based out of pune& is looking for a sharp and highly organised Supervisor to anchor our day-to-day factory operations. You'll be the connective tissue between our factory team, B2B clients, and vendors - ensuring every order is processed accurately, billed correctly, and delivered on time. This role suits someone who thrives in a fast-paced F&B environment and takes pride in keeping things running smoothly.

Key Responsibilities

Billing & Financial Admin

• Prepare and manage accurate invoices with timely documentation
• Maintain clear records of accounts receivable and payable
• Issue monthly supplier cheques and follow up on outstanding client payments
• Log daily expenses and cash purchases into Excel or billing software

Order & Delivery Coordination

• Place orders with suppliers and maintain par stock levels for ingredients, packaging, and accessories
• Verify quality and quantity of all inward material receipts
• Log all orders in the kitchen diary to keep the team aligned
• Schedule outward deliveries via third-party riders, selecting the right vehicle based on order size

Client & Team Support

• Handle order confirmations, status updates, after-sales follow-ups, and guest feedback
• Support smooth daily operations in collaboration with the Chef-in-Charge
• Assist with urgent on-ground purchases or ad-hoc deliveries when needed

What We're Looking For

• 6months - 3 years in kitchen administration, F&B operations, or a similar coordinator role
• Proficient in Microsoft Excel and basic billing/invoicing software
• Strong attention to detail, especially in financial records
• A calm, solution-first mindset - focused on fixing, not dwelling
• Collaborative team player with a positive, professional attitude
• Vendor and logistics coordination experience is a plus

What You Can Expect

• A close-knit team at a growing artisan pastry brand
• Hands-on exposure to the full scope of F&B operations
• A culture that values clarity, ownership, and good food
• Growth opportunities as the business scales