Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Network Security Implementation
Good to have skills : Fortinet FortiGate Firewall, Palo Alto Networks Firewalls, Zscaler Architecture
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Implement network security solutions effectively. - Monitor and maintain network security infrastructure. - Troubleshoot and resolve network security issues. Professional & Technical Skills: -Must To Have Skills: Proficiency in Network Security Implementation. -Must have strong knowledge: Deployment and management of Zscaler app connectors including underlying Azure connectivity and controls. -Must have strong knowledge: Configuration of GRE Tunnels for remote sites ensuring minimum latency and maximum throughput to users accessing internet services via Zscaler internet access. -Must have strong knowledge: Configuration of URL category for each service based on the requests, URL Policies, firewall policies, SSL Inspection policies for internal and public sites and services. -Must have strong knowledge: Deploy, configure and test ZPA app connectors within (Azure) cloud. -Must have strong knowledge: Maintenance of App connector versions, Client connector versions updated and free of any vulnerabilities. -Must have strong knowledge: Deploy, configure, and test Application segment, Access policies and client forwarding policies, user and device Authentication. -Must have strong knowledge: Creating GRE tunnels from remote site firewall to Zscaler public service edge allowing internet access through Zscaler tunnels for office users. -Must have strong knowledge: Adhere to Zscaler Security Policies using Malware protection, Cloud App and URL control in ZIA. - Strong understanding of network security principles. - Knowledge of various network security protocols. - Experience in implementing network security policies. - Ability to conduct network security assessments. Additional Information: - The candidate should have a minimum of 5 years of experience in Network Security Implementation. - This position is based at our Pune office. - A 15 years full time education is required.