Area Manager - Credit Card Hardship Assistance

Kotak Mahindra Bank

Pune

Not disclosed

Work from Office

Full Time

Min. 1 year

Job Details

Job Description

Area Manager-CREDIT CARD-Hardship Assistance Unit

- Responsible for managing the Credit Card Hardship Assistance Unit at an area level. - Oversee operations related to credit card customers facing financial difficulties. - Coordinate with teams to ensure effective assistance and resolution of hardship cases. - Requires leadership and management skills to handle area-wide responsibilities. - Role demands experience in banking or financial services, specifically credit card operations. - Candidate should be capable of managing multiple stakeholders and ensuring compliance with company policies. - The position is based in Pune and involves working closely with local teams and customers. - Emphasis on problem-solving and customer service within the financial hardship context. - Requires strong organizational and communication skills to manage the unit effectively. - The role is critical for maintaining customer satisfaction and minimizing credit losses.

Job role

Work location

Pune, 1780-Pune-Nyati Unitree-Samrat Ashok Road-Yerwada-MAH, 4th Floor NYATI UNITREE, Samrat Ashok Marg, (Nagar Rd ), , Pune, Maharashtra, India

Department

Banking / Insurance / Financial Services

Role / Category

General Insurance

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

About company

Name

Kotak Mahindra Bank

Job posted by Kotak Mahindra Bank

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